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Thrive 1: completed Lesson 1 but Lesson 2 won't unlock

Started by Lucia Brus, June 7, 2018 · 2 Replies · 102 Views

Lucia Brus

Hi there! I have completed my lesson 1 for Thrive 1 (drink 1L of water a day) for 7 days in a row. However, Lesson 2 is still unlocked. Am I forgetting to do something? Is there an extra step?

Thank you!

Jeffrey Bittner

Hi Lucia,

Double check that you have uploaded a 'before' photo to your Thrive profile. Uploading an image is part of your fist task. Once you have uploaded your before image, your tasks should unlock normally. If you still experience issues after trying this, please reach out to us through customer support so that we can take a deeper look into the issue!

Lucia Brus

Thank you, Jeffrey! I uploaded it after a few days (not on Day 1 but I think on Day 4). That's probably why the 2nd task won't unlock.