Erin Roepke Posted March 5, 2013 Share Posted March 5, 2013 Hello all, I just have a quick question. I've been very happy with all the products I've gotten here before, but I'm technologically inept and buying something that's completely online scares me a little. Having said that, I'm dying to get the foundation series, but I was reading the troubleshooting page on it, and I was wondering: if it absolutely does not work after I buy it, is it refundable? I hope I don't seem bitchy or anything to be asking this; it just worries me to buy something that's completely on the computer with nothing tangible to go along with it, because I've never really done it before. Thanks, and sorry if this is an insulting question or anything like that. Link to comment Share on other sites More sharing options...
Matt Miller Posted March 5, 2013 Share Posted March 5, 2013 Yep, it is fully refundable if you do not like the product. Go for it! Link to comment Share on other sites More sharing options...
Joshua Slocum Posted March 5, 2013 Share Posted March 5, 2013 There is a money-back guarantee. The staff and community are very helpful, so with their help and a little patience and persistence, I'm sure you'll be able to get everything working. But if for some reason you just can't get it working, you can get a full refund. Link to comment Share on other sites More sharing options...
Michaël Van den Berg Posted March 5, 2013 Share Posted March 5, 2013 Coach S. offers a full refund option if you're not satisfied with your purchase (but you will be!). The online format requires no skills other than basic webbrowsing. It was the ePub format of F1 that led to compatibility issues but all future releases will adhere to the online format of HS1 (I'm guesing that F1 will be re-released in the same format as well). Link to comment Share on other sites More sharing options...
Cole Dano Posted March 5, 2013 Share Posted March 5, 2013 The money back guarantee is absolutely for real. However, Cory will also do what he can to help you troubleshoot if you are having problems. It's just a matter of submitting a support ticket. Replies are usually given the same day. Link to comment Share on other sites More sharing options...
Erin Roepke Posted March 5, 2013 Author Share Posted March 5, 2013 Ok, thanks guys! I'm definitely going to get it. I'm super excited! Link to comment Share on other sites More sharing options...
Klaudius Petrulis Posted March 6, 2013 Share Posted March 6, 2013 It's super user friendly too, especially when it moves to the H1 format all you need to do is click a link in your email! Link to comment Share on other sites More sharing options...
ASForum Posted March 8, 2013 Share Posted March 8, 2013 I'd much rather have the ePub version as I am frequently in areas with low to no Internet and like being able to go through Books on the iPad (in trains, buses and wierd locations in the Indian country side). I am planning to buy the Pre buy Foundations pack shortly. Coach S. offers a full refund option if you're not satisfied with your purchase (but you will be!). The online format requires no skills other than basic webbrowsing. It was the ePub format of F1 that led to compatibility issues but all future releases will adhere to the online format of HS1 (I'm guesing that F1 will be re-released in the same format as well). The money back guarantee is absolutely for real. However, Cory will also do what he can to help you troubleshoot if you are having problems. It's just a matter of submitting a support ticket. Replies are usually given the same day. Link to comment Share on other sites More sharing options...
Klaudius Petrulis Posted March 8, 2013 Share Posted March 8, 2013 I'd much rather have the ePub version as I am frequently in areas with low to no Internet and like being able to go through Books on the iPad (in trains, buses and wierd locations in the Indian country side). I am planning to buy the Pre buy Foundations pack shortly. You should be aware that soon all of the courses will be online only Link to comment Share on other sites More sharing options...
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